A person, not a portal.

Talk to your recruiter

Your recruiter, [recruiter name], answers [Mon–Fri, 8a–6p PT] — call or text [direct number]. Pay questions, facility issues, a rough shift: start there, and start early. Small problems told early stay small.

Nights and weekends, [the on-call line] picks up. And if nobody has answered you within [two hours], emailhr@thescript.health — it escalates automatically, and a real person replies within one business day.

If something happens on a shift

Floated outside your contract, unsafe assignment, an incident report — you don't have to decide alone at 3am. Note the who/what/when, keep your copy, and call[the on-call line]. We'd rather be woken up than find out Friday.

Quick answers

The FAQ covers licensing, stipends, and first-contract questions; theresource guides go deeper. Employment FAQs — onboarding, payroll, benefits — are landing here as we publish them.

Policies & handbook Coming soon

Time off, holiday pay, cancellations, benefits — the handbook lands here as HR publishes it.